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This store has earned the following certifications.
【Stovetop-Safe】 Our glass teapot is made of borosilicate lead-free glass, ensuring safety without any metals or toxins. It can withstand extreme temperatures ranging from -68°F to 302°F and can be safely placed on a stove top or electric stove. It is also microwave-safe and dishwasher-safe, making it easy to clean and use.
【Removable Infuser】 Our glass tea kettle features a removable glass infuser made of 18/8 stainless steel. The ultra-fine mesh strainer is perfect for filtering various types of tea, including loose leaf, tea bags, blooming camellia, fruit tea, and herbal tea. Enjoy a smooth and continuous pour with the natural eagle-beak design, ensuring an easy and efficient brewing experience.
【Ergonomic Design】 Designed for one-handed operation, our glass tea kettle provides an ergonomic design. The innovative eagle-beak shape ensures smooth and continuous water flow, making it easier to control and pour. It is also dishwasher-safe for hassle-free cleaning.
【Perfect Gift Idea】 This glass tea kettle comes with a beautiful gift box, making it an ideal gift for occasions such as Mother's Day, Father's Day, Thanksgiving, Christmas, and more. Share the joy of tea with your loved ones while ensuring they enjoy the best quality glass teaware.
【Customer Service】 We stand behind our product with a 100% refund or replacement guarantee within one year of purchase. If you receive a defective product or are not satisfied with our glass teapots, please contact us for prompt assistance.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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